Oomph Newsletter August 2016 August 25, 2016 13:26 4 Comments

To All our valued Clients

We have to decide to do a bi- monthly newsletter to assist you in your business moving forward:


To maintain a regular customer base for your coffee or beverage lovers, consistency is the key.

Some tips to consider:

  • Consider the skill level of your staff when selecting your beverage menu
  • Keep your menu simple and to the standard of your staff skills
  • It is far more impressive than having a huge range that staff cannot  prepare properly
  • Have well documented policies and procedures in place for all staff to follow
  • Make sure these policies are clearly displayed, otherwise they wont be followed
  • Ask your supplier to update training for staff this is the Key to your success
  • Inspire your staff to perfect there work this will be your key to success
  • Always consider your customer base when deciding on your menu of beverage's
  • Remember that your grinder needs to be adjusted daily and sometimes more often depending on things like low or high humidity
  • 14 to 20 grams of ground coffee for a double basket ( depending on the size of your cups) should deliver two 30 ml shots in 25 -30 seconds
  • Always use fresh milk and DO NOT burn the milk 65 to 68 degrees is ideal

What is Magic Coffee?

Some mainland customers have been asking some of our clients for a Magic coffee,

It is a Melbourne born new recipe to add to your beverage menu if you which:

15 mls of Ristretto(meaning Restricted) coffee 

add steamed milk

then add another 15 mls of Ristretto coffee on top